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National Laboratory

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Customer Service Helpline

The ISS Research Integration Office has both a phone and an email customer service helpline that Payload Developers and others interested in doing research can contact to get assistance. The phone is staffed during regular business hours. After hours, please leave a message and a representative will return the call on the next business day.
Phone: 281-244-6187
e-mail: jsc-iss-research-helpline@mail.nasa.gov

If you have questions regarding NASA badging, security, or remote computer online access (e.g., to NASA internal websites, ISS Payloads documentation, etc.), please contact Ms. Allyson Thorn: 281-792-5534
Email: Ms. Allyson Thorn
or
Ms. Ryan Prouty: 281-244-7433
Email: Ms. Ryan Prouty

 

Page Last Updated: February 12th, 2014
Page Editor: Kristine Rainey