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PROGRAM/PROJECT MANAGEMENT RESOURCE LIST #67

Revised Oct. 2017

Provided by the NASA Headquarters Library

Organizations exist in order to bring together the efforts of many people towards a common goal, whether it is shoemaking, distributing donated coats to lower-income children, or exploring the depths of outer space. It is relatively easy to measure the effectiveness of some organizations (for instance, the number of coats delivered per donated dollar and number of coats delivered versus the number of children), but not for others.

For instance, can one really compare the performance of Fermilab to that of Bell Labs or Wallops Flight Facility in a meaningful way, even though they are all at the top of their respective research fields? This webpage will help the reader to discover methods of rating the organizational effectiveness and performance of research and development organizations. For additional information on this topic, you may want to visit our webpages on The Benchmarking Process and Managing Scientists and Engineers. If you would like to know how an R & D organization can justify its expenditures by pointing to the dollars and cents it pours into our national economy, please visit our webpage on Measuring Return on Investment for Government Programs and Agencies. If you would like to know how to measure the performance of an individual project, as opposed to an entire organization, please visit our webpages on Earned Value Management or Project Risk Management.

The following is a select bibliography of pertinent materials accessible to the patrons of the NASA HQ Library. All items are available at the Headquarters Library, except as noted. NASA Headquarters employees and contractors: Call x0168 or email Library@hq.nasa.gov for information on borrowing or in-library use of any of these items. Members of the public: Contact your local library for the availability of these items. NASA Headquarters employees can request additional materials or research on this topic. The Library welcomes your comments or suggestions about this webpage.

 

BOOKS 24X7

• Lawler III, Edward E. Built to Change: How to Achieve Sustained Organizational Effectiveness. 2006. SATERN
• Varajão, João Eduardo. Improving Organizational Effectiveness with Enterprise Information Systems. 2015. SATERN
• Levenson, Alec. Strategic Analytics: Advancing Strategy Execution and Organizational Effectiveness. 2015. SATERN

HQ LIBRARY CATALOG

• European Expert Group on Cost Control and Management. Cost Control and Management Issues of Global Research Infrastructures. 2010. Q172.5 .E9 C678 2010
• Dubnick, Melvin J. Public Accountability : Performance Measurement, the Extended State, and the Search for Trust. 2011. JF1351 .D836 P835 2011

NASA TECHNICAL REPORTS

• Tahmasebi, Farhad; Pearce, Robert. A Portfolio Analysis Tool for Measuring NASA’s Aeronautics Research Progress toward Planned Strategic Outcomes. 2015. NTRS 20150022132
• Finger, G Wayne. Spaceport Performance Measures. 2010. NTRS 20100039456

NASA INTERNET RESOURCES

• NASA’s Approach to Performance Management
• FY 2014 Annual Performance Report and FY 2016 Annual Performance Plan