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The Benchmarking Process

BOOKS 24X7 – HQ LIBRARY CATALOG – NASA TECHNICAL REPORTS – NASA INTERNET RESOURCES

PROGRAM/PROJECT MANAGEMENT RESOURCE LIST #13

Revised September 2017

When an organization begins the process of benchmarking, it compares its practices with those of similar organizations, hoping to find better ways to attain its goals. If inappropriate benchmarks or partners are chosen, the organization will end up measuring the wrong things. Benchmarking runs in parallel with knowledge management, bringing in standards and best practices from elsewhere, while knowledge management preserves knowledge generated within the organization. You may also find useful items in the library’s webpage on Measuring Organizational Effectiveness in Research and Development Organizations.

The following is a select bibliography of pertinent materials accessible to the patrons of the NASA HQ Library. All items are available at the Headquarters Library, except as noted. NASA Headquarters employees and contractors: Call x0168 or email Library@hq.nasa.gov for information on borrowing or in-library use of any of these items. Members of the public: Contact your local library for the availability of these items. NASA Headquarters employees can request additional materials or research on this topic. The Library welcomes your comments or suggestions about this webpage.

BOOKS 24X7

  • Thomas, Willis H. Basics of Project Evaluation and Lessons Learned, 2nd ed. 2014. SATERN
  • Coers, Mardi. Benchmarking: A Guide for Your Journey to Best-Practice Processes. 2001. SATERN
  • Reider, Rob. Benchmarking Strategies: A Tool for Profit Improvement. 2000. SATERN
  • Kerzner, Harold. Project Management: Best Practices. 2006. SATERN
  • Watson, Gregory H. Strategic Benchmarking Reloaded with Six Sigma: Improving Your Company’s Performance Using Global Best Practice. 2007. SATERN

HQ LIBRARY CATALOG

  • Atkinson, Robert D; Andes, Scott M. The Atlantic Century II : Benchmarking EU & U.S. 2011. HD 62.15 A853 A855 2011
  • Nat’l Research Council Panel on Benchmarking. International Benchmarking of U.S. Chemical Engineering Research Competitiveness. 2007. TP155 .N368 2007

NASA TECHNICAL REPORTS

  • Wetherholt, Martha. Final Report of the NASA Office of Safety and Mission Assurance Agile Benchmarking Team HQ-E-DAA-TN34996. 2016. NTRS 20160011219
  • Rarick, Heather L. NASA Software Engineering Benchmarking Study NASA/SP-2013-604. 2013. NTRS 20130013477

NASA INTERNET RESOURCES