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For IV&V Employees

Please refer to the links to left or below for information for New and Existing Employees.

IT Security Training

Learn how to log into Launchpad, setup your SATERN account, and complete the mandatory IT Security Training course so that you can begin working.

New Employee Guide

Find the Employee Orientation Checklist, a Welcome! Presentation, and other important information for new employees.

IV&V IT Security Training

System for Administration, Training, and Educational Resources (SATERN) – SATERN is NASA’s Learning Management System that offers Web-based access to training and career development resources. The vision of the SATERN initiative is to create a premier e-Training environment that supports the development of the NASA workforce through simplified and one-stop access to high quality training products and processes to support learning and development. Note: You must complete PIV enrollment prior to IT Security Training. PIV enrollment needs to be coordinated with your Program Manager.
 

The IT Security Training course is listed as “Cybersecurity and Sensitive Unclassified Information Awareness Training” in your Learning Plan.

As a new employee, it is mandatory that you complete the current IT Security training located in SATERN.
 

  • Log into Launchpad. Answer security questions.
    • The first time you access Launchpad you will get a temporary password from the site, which will be emailed to you.
    • If you don’t have access to the email account of record, you will need to call the Help Desk (1-866-419-6297) to get the temporary password. (This password will be emailed to your work account. In the event you are performing this step before you are on-site, it will be necessary to call the number listed above.)
    • In order for the Help Desk to give you the password, they will have to verify your identity, which may require a phone call to your supervisor.
    • Once you get the temporary password, log in and change it to something you will remember.
  • Activate your account on SATERN.
    • Click on link under Step 3 in the middle of the page.
    • Enter your Agency User ID (AUID).
    • This step may need to be completed one day after step one.
  • Log into SATERN to complete your IT Security training. (This may take one to two days after account activation in SATERN.)
    • Search for the most recent Fiscal Year (i.e. FY2016, FY2017, etc.) in Catalog Search on top right on homepage.  This should bring up the most recent active IT Security Training Course.  (Currently referred to as “Cybersecurity and Sensitive Unclassified Information Awareness Training”)
    • Launch course and complete training.

These steps are best completed before the entry date, if at all possible. Once the user has completed these steps, basic IT services, (e.g., computer access and email), and any additional accounts required may be requested in the Identity Management and Account Exchange (IdMAX) system.

Should you require additional help for any of these steps, please call the NASA IV&V Program’s IT Services Department at (304) 367-8237.

IV&V New Employee Guide

Welcome to West Virginia’s NASA IV&V Program!


Our goal here at the Program is to help our new employees feel welcomed, informed, and part of a great team. We understand that the cultivation of our employees is vital in ensuring the success of our organization. To help you get better acclimated with the IV&V Facility and Program, please perform the following steps in order:
 

To gain electronic access to IT resources, you will need to work with your onboarding official to complete the following:

e-QIP – Information on completing e-QIP application will be sent to you in an email. Reference the document included with the email in order to be prepared to answer all questions. Complete and return signed pages.

PIV Enrollment – Coordinate with your Program Manager to schedule a time to meet with the Identity Manager. Bring I-9 Form and acceptable documents with you.

IT Security Training – Performed through SATERN. See the IT Security section above.

IT Orientation – If you are on-site, please coordinate with your Program Manager to schedule a time with the IT Services Department for your IT Orientation. You will not have access to your workstation until your Orientation has been performed.

Welcome to the NASA IV&V Family!!

If you have any issues, please contact the NASA IV&V IT Services Department at (304) 367-8237 or ivv-dl-help@mail.nasa.gov or IV&V Security at (304) 367-8200.