About MSD

The Mission Support Directorate (MSD) enables NASA’s missions by providing foundational support capabilities responsive to evolving mission needs. We deliver services and capabilities that ensure NASA has the technical skills, physical assets, financial resources, and top talent to be successful. We provide novel, innovative, high-quality solutions and leading-edge enterprise services to empower NASA customers, partners, and employees.

Our Purpose

We promote NASA’s mission success by delivering reliable, adaptable, integrated, scalable, and streamlined technical and professional support capabilities to all of NASA.

Our Mission

We ensure NASA leadership in aerospace, science, and exploration by pioneering modern and affordable service experiences and partnerships through exceptional people, places, and technology.

Our Vision

To be the unparalleled source of seamless and innovative support capabilities in aerospace, science, and exploration.

MSD’s three strategic goals—Service Delivery, Customer Experience, and Agility & Innovation—set the course for achieving our mission and vision:

• We provide the expert technical and professional support services and capabilities necessary to enable NASA’s mission and ensure the health, safety, and security of NASA people, property, and the public.
• We create and maintain a premium customer experience by ensuring ongoing engagement, and using data to target and anticipate needs.
• We emphasize an environment of continuous transformation and stewardship by investing in projects to enhance services and reduce costs.

MSD Organization

Visit our organization page to learn how MSD’s Core Offices, Mission Support Enterprise Organizations, and Technical Authorities work together to enable NASA mission success.

Learn More about MSD Organization

Meet The leadership

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David F. Mitchell

Associate Administrator for the Mission Support Directorate

Stacy Houston

Executive Officer for the Mission Support Directorate

Frank J. Groen

Director of the Mission Support Integration Office (Acting)

Nichole R. Pinkney

Director of the Mission Support and Headquarters Operations Office

Loretta Smith

Director of the Program Management and Support Office

Shane Dover

Director of the Aircraft Capability Management Office

Dee Dee Martinez

Director of the Mission Support Resources Management Office

Joe Kroener

Director of the NASA Partnership Office