About MSD
The Mission Support Directorate (MSD) enables NASA’s missions by providing foundational support capabilities responsive to evolving mission needs. We deliver services and capabilities that ensure NASA has the technical skills, physical assets, financial resources, and top talent to be successful. We provide novel, innovative, high-quality solutions and leading-edge enterprise services to empower NASA customers, partners, and employees.
Our Purpose
We promote NASA’s mission success by delivering reliable, adaptable, integrated, scalable, and streamlined technical and professional support capabilities to all of NASA.
Our Mission
We ensure NASA leadership in aerospace, science, and exploration by pioneering modern and affordable service experiences and partnerships through exceptional people, places, and technology.
Our Vision
To be the unparalleled source of seamless and innovative support capabilities in aerospace, science, and exploration.
MSD’s three strategic goals—Service Delivery, Customer Experience, and Agility & Innovation—set the course for achieving our mission and vision:
- We provide the expert technical and professional support services and capabilities necessary to enable NASA’s mission and ensure the health, safety, and security of NASA people, property, and the public.
- We create and maintain a premium customer experience by ensuring ongoing engagement; promoting diversity, inclusion, and accessibility; and using data to target and anticipate needs.
- We emphasize an environment of continuous transformation and stewardship by investing in projects to enhance services and reduce costs.
MSD Organization
Visit our organization page to learn how MSD’s Core Offices, Mission Support Enterprise Organizations, and Technical Authorities work together to enable NASA mission success.
Learn More about MSD Organization
Meet The leadership
Robert Gibbs
Associate Administrator for the Mission Support Directorate
Michael Hess
Deputy Associate Administrator for the Mission Support Directorate
Joe Mahaley
Senior Advisor for the Mission Support Directorate
Stacy Houston
Executive Officer for the Mission Support Directorate
Frank J. Groen
Deputy Associate Administrator for Mission Support Integration, Strategy, and Transformation (Acting)
Nichole R. Pinkney
Director of Mission Support and Headquarters Operations
Loretta Smith
Director of the Program Management and Support Office
Shane Dover
Director of the Aircraft Capability Management Office
Dee Dee Martinez
Director of the Mission Support Resources Management Office