Our International Organization for Standardization (ISO) 9001:2015 certified Quality Management System (QMS) is a tool used to manage our requirements which helps us manage risks. This process-focused framework contains policies, processes, and procedures based on the following ISO quality management principles.
- Customer focus,
- Leadership,
- Workforce involvement,
- Process approach,
- System approach to management,
- Continual improvement, and
- Mutually beneficial supplier relationship.
Our QMS serves to create the basis for continual improvement leading to increased customer satisfaction and ultimately to the success of our facility. Some of the benefits of our system are:
- Continual improvement of our processes,
- Clear understanding of customer requirements,
- Confidence in our processes and capabilities,
- Reliability of our products and services,
- Improved risk management,
- Efficient operations, and
- Providing the best value possible for our customers.