Frequently Asked Questions

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NASA App for Android - FAQs
 
Do you have a NASA App related question?

We're here to help! Search our FAQ list below for answers -- Or, if you don't see an answer for your question please email: arc-dl-iphone@mail.nasa.gov

Why does the NASA App say 'Network Error - No/Slow Internet Connection.' after launching or when using the app?

The NASA App requires either a good Wi-Fi or 3G network connection at all times. Once you have checked and/or connected your device to WiFi or 3G network, you can then return to using the app.


Will you be making a version for (or will it run on) my mobile device (Blackberry, WebOS, Windows Phone 7…) or computer (Windows, Mac OS, Linux...)?

We are tracking a wealth of public commentary, suggestions, and requests for enhancements, new features, additional platforms and desktop versions. These will be integrated into our debrief and recommendations to NASA management regarding future efforts.

So, while we don’t have any news on future mobile platform development at this time, we are happy to report that NASA is strongly committed to expanding public awareness of the Agency’s knowledge, activities and results.

In the meantime, you can find NASA content formatted for most mobile platforms by visiting NASA’s Mobile website: http://mobile.nasa.gov

How do I bring up the satellite tracking function?

First tap on the Mission icon from the main screen. Then tap on a satellite that is orbiting the earth, like the International Space Station. Tap the menu button on your Android device. Tap on the Tracking icon.

How do I share an image with my friends on Facebook, Twitter or over email?

First tap on either the NASA IOTD or APOD icon from the main screen, to open up that collection of images. Then tap on the image thumbnail that you would like to share. Tap the menu button on your Android device. Then tap on icon for how you would like to share the image (Twitter, Facebook or Email).

Is the application open source or is the source code available for this application?

The code is not open source and is not available for distribution at this time. Standard NASA software release policies apply.

 
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