How Can We Improve Your Experience with NASA?Your feedback helps us identify barriers, prioritize improvements, and shape a better partnership experience with NASA. The estimated time of completion is 3-5 minutes. Δ Step 1 of 5 20% FacebookThis field is for validation purposes and should be left unchanged.Your feedback helps us identify barriers, prioritizer improvements, and shape a better partnership experience with NASA. This survey contains 13 questions, with an estimated time of completion of 3-5 minutes.Which type of organization do you represent when engaging with NASA for partnership?(Required)Please select oneU.S. Owned Small Business under 500 employeesU.S. Owned Large Business more than 500 employeesU.S. State/Local GovernmentU.S. Academia or Non-profitU.S. Federal Government AgencyForeign Entity BusinessForeign Entity Academia or Non-profitForeign Entity GovernmentIndependent Researcher / IndividualWhich best describes your experience with pursuing a partnership with NASA?(Required)Please select oneHave not pursued a partnershipExplored options but did not submit a requestSubmitted a request but did not establish a partnershipEstablished one or more partnershipsCurrently engaged in an active partnershipWhat most limited your ability to move forward?(Required) I did not know where to start I did not know which NASA organization or Center to contact I could not tell which opportunities applied to my needs NASA terminology was hard to understand I was unsure whether my idea was a good fit for NASA I did not receive follow-up or clear next steps The process took too long Internal approvals or resources on my side Other (select all that apply)Is there anything we could have done to improve your experience?This field is limited to 1,000 characters.What best describes your primary goal when engaging with NASA?(Required) Exploring whether a partnership is possible Finding the right NASA expertise or facility Submitting a proposal or idea Pursuing a specific opportunity or program Gaining access to NASA real estate Research collaboration STEM / education engagement Unsure / still learning what’s possible Select all that apply. Discovery & OrientationHow easy was it to figure out where to start?(Required)Please select oneVery easySomewhat easyNeutralSomewhat difficultVery difficultIf it was difficult or unclear, what would have improved your experience?This field is limited to 1,000 characters.Were you confident you were connecting with the right NASA group or expertise?(Required)Please select oneYesMostlyNot reallyNoUnsure / still in progressWhich of the following would have helped you find the right connection faster?(Required) Clearer explanation of how NASA is organizied Ability to search by location or Center Clearer description of services or capabilites Easier access to a person for guidance Better search or filtering tools I found what I needed What would you add or change to improve your experience?This field is limited to 1,000 characters. Engagement ExperienceHow clear were expectations once you engaged (process, next steps, timelines)?(Required)Please select oneVery ClearMostly ClearSomewhat unclearVery unclearNot yet applicableWhat expectations were missing or unclear?This field is limited to 1,000 characters.How satisfied were you with the visibility and clarity of you request's status?(Required)Please select oneVery satisfiedSatisfiedNeutralDissatisfiedVery dissatisfiedWhat would improve your experience?This field is limited to 1,000 characters. Pain Points & Technology OpportunitiesWhere did you experience the most friction?(Required) Understanding how to engage with NASA Identifying the right NASA contact Navigatging multiple systems or websites Duplicating data submitted across requests Long response times Unclear point of contact for my request Lack of visibility into status I did not experience major friction Select all that applyWhich capabilities would most improve your experience?(Required) A single place to submit and track requests Better visibility into request status Easier access to guidance or concierge support Clearer descriptions of engagement options Smarter matching to expertise or facilities Ability to reuse profile information None of the above Select all that apply. Success Factors & OutcomesWhat does a "successful" engagement with NASA look like to you?(Required) Getting connected to the right expertise Clear understanding of status and next steps Timely response and communication Learning whether an idea is viable Building a relationship with NASA Other (select all that apply)Please feel free to elaborate furtherThis field is limited to 1,000 characters. Overall, how well did this engagement move you toward your goal?(Required)Please select oneVery wellSomewhatNeutralNot very wellNot at all
