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Employee Assistance Program

Information related to the Employee Assistance Program

a blue and grey circle with a hand icon and the initials E A P above

EAP is for employee mental health resources and support

NASA’s Employee Assistance Program (EAP) provides confidential, short-term, counseling assistance and referrals for employees. During a shutdown/furlough, some NASA center EAP providers may remain available depending on each center’s contract requirements, which vary across NASA. We recommend that if you or your dependents are already receiving counseling, you coordinate with your/their EAP provider to identify a plan for support in the event of a shutdown/furlough.

To locate the EAP clinician for your center/facility:

NASA’s after-hours EAP provider, Acentra, will be available for urgent matters and employees/ dependents may contact them 24/7/365 by calling 888-964-3032. Acentra, formerly Espyr, is staffed by professional and licensed mental health counselors to temporarily support employees by phone. More resources are available on their website: https://care.espyr.com Organization ID is NASAEAP.

Support is available in-person, virtually (e.g., Teams), and by telephone. Regardless of the method, counseling sessions and conversations are confidential. Records are maintained confidentially and separately from employee personnel and/or employee medical records.

988 Suicide & Crisis Lifeline

The 988 Suicide & Crisis Lifeline provides emotional support for people in distress in the U.S. 24/7 via text, call, and chat services. For immediate help call or text 988.

https://988lifeline.org