NASA elevates mission success through the unity, excellence, and wellness of engaged organizations and individuals.
NASA’s Office of Diversity and Equal Opportunity leads diversity and civil rights policies, programs, and services – enabling the universe of available talent to contribute inclusively and equitably to NASA.
“At NASA, we make Air and Space available for everyone.”
We operate and engage our customers, colleagues, and other stakeholders in a unifying manner – by reinforcing connections with an emphasis on diversity, inclusion, belonging, equity, and psychological safety, and by maintaining focus on transcendent purpose and meaning.
We orient and emphasize all our work on the priorities, success, and wellness of NASA organizations and personnel.
We proactively focus on the development and implementation of new and creative ideas, methods, and tools to meet new conditions, requirements, and needs, and to sustain success – while informing and performing our work through data, analytics, and evidence.
We continually build and maintain trust by demonstrating professionalism, expertise, reliability, respect, stakeholder engagement, integrity, and ethics in all our decisions, operations, and interactions.
We conduct all our operations and activities by continually striving to achieve the highest level of timeliness, quality, and customer service, and to provide the greatest possible value and contributions through measurable results.
Integrity: Integrity is critical for us to maintain lawful operations and the credibility and trust with our colleagues and stakeholders. We will not compromise our adherence to law, policy, procedures, and ethics, and we will follow through on our commitments, to instill confidence and maintain support.
Timeliness: Timeliness is essential to our success; this includes prompt delivery of products and services to our customers and stakeholders, as well as compliance with all statutory, regulatory, and agency timelines. This also requires a commitment to efficiency, for operational effectiveness and effective management of public resources.
Quality: Quality products and services are consistently supplied to all customers and stakeholders, and focused toward mission accomplishment; we focus all of our work to the success of the agency, and we take pride in our work and contribution to mission.
Relationships: Relationships are a central focus of our organization. We provide exceptional customer service by treating our colleagues and other stakeholders with professionalism, respect, and courteousness, and by anticipating and successfully managing conflict – all to optimize the value we provide and to enhance the credibility and reputation of our organization and our work.
Communication: Communication of information is regularly and timely shared to all colleagues and other stakeholders, as appropriate, in a timely and intentional manner. This ensures all individuals and organizations will have awareness, empowerment, and advance opportunity for planning on all relevant matters relating to our operations. This also enables informed and collaborative decisionmaking where all appropriate stakeholders have the opportunity to contribute input and to enhance buy-in. When information is of a sensitive nature, we hold it in strictest of confidence in accordance with all applicable laws, policies, procedures, and sound judgment.
Knowledge: Knowledge expands our capacity to deliver superior products and services, to develop and grow, and to be sustainable; we promote a culture of learning where every individual seeks wisdom, remains open to new ideas and approaches, and shares knowledge voluntarily.
Safety, Excellence, Teamwork, Integrity, and Inclusion
In supporting NASA’s mission success, NASA’s Office of Diversity and Equal Opportunity partners with internal and external stakeholders to achieve the following goals:
- Goal 1. Empower and advance NASA as a leader and model Agency for Diversity and Inclusion.
- Goal 2. Empower and advance NASA as a leader and model Agency for Equal Employment Opportunity.
- Goal 3. Promote External Civil Rights Compliance in NASA-funded science, technology, engineering, and mathematics and other related programs.
NASA’s Office of Diversity and Equal Opportunity has the following general responsibilities
Leadership on Diversity and Inclusion (D&I) policies and practices, and provision of D&I training and other services — helping NASA organizations recruit, hire, engage, empower, and retain the best possible talent, and helping the variety of individuals and organizations at NASA work together most effectively.
Leadership on Equal Employment Opportunity (EEO) policies and practices, and administration of EEO complaint and Alternative Dispute Resolution processes — to promote and protect work fairness and equitableness at NASA, and to mitigate risk of employee disengagement and legal non-compliance.
Data and Analytics to assess the health of organizational D&I and Equal Opportunity, inform NASA’s policies and practices, and evaluate program effectiveness.
Partnership with internal and external stakeholders to promote External Civil Rights Compliance – specifically, anti-discrimination in Science, Technology, Engineering, and Mathematics (STEM) institutions (e.g., universities and other research organizations) that receive Federally-funded assistance from NASA – helping NASA to promote and protect STEM for Aeronautics, Space, and Science.
- Diversity & Inclusion Policies and Program Management
- Special Emphasis Programs (SEP)/Employee Resource Groups (ERG)/Advisory Working Groups (AWG)
- EEO Complaints Management & Processing (incl. Adjudication & Final Actions)
- Anti-Harassment Program Coordination
- Alternative Dispute Resolution (ADR) Program
- Diversity and EEO Compliance and Reporting (including No FEAR Act, Affirmative Employment, MD-715, etc.)
- External Civil Rights Compliance
- Agency Employee Data Analytics and Reporting
- Reasonable Accommodations Program Management
- Leadership and Management Functions (includes Administrative Support)