Frequently Asked Questions

We're here to help! Submit your questions about the NASA EDGE Widget and help us build our FAQ page. Of course, you don't need to have a question to leave comments and suggestions. In any case, please drop us a line at:

I've downloaded the file, but nothing happens. What do I do now?
Most of the time the file will extract automatically and prompt you to add it to your dashboard. If this doesn't happen, it is usually due to your browser setting. The file downloaded, but your browser may have stored it somewhere without extracting it. Simply search for the following file:, double-click the file, and follow the instructions.