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Dr. Dan Krieger - A Wizard With People and the NBA
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Dr. Dan Krieger is a wizard at advising Goddard people by day and an NBA franchise by night.

Name: Dr. Dan Krieger
Title: Alternative Dispute Resolution (ADR) Program Manager
Formal Job Classification: Conciliation Specialist
Organization He Works For: Code 100, Office of the Director

What is most interesting about your role here at Goddard?

I am the only full-time Alternative Dispute Resolution (ADR) Program Manager in all of NASA. ADR is a way to ideally resolve disputes without involving the more formal processes on Center like a union grievance, EEO complaints, or litigation. But I also help with disputes in those arenas to try to bring about a quicker, less contentious resolution. Sometimes I just try to get the parties to a neutral state so that they can work together. They don’t have to be best friends, but they need to at least have some fundamental respect for each other so that they can work together.

I like to say that I don’t have typical days. Just like anybody, I have plenty of meetings on my calendar, but I also have crises of the day that may be of utmost importance to an individual or an organization and need quick intervention.

All of my work is confidential unless an individual gives me permission to speak with other parties. Sometimes I meet people in my office but if someone is not comfortable coming to my office then I will meet them elsewhere on Center. Sometimes a person just needs to talk and find out their options. Most people have had very positive experiences at Goddard and may not have had a need for something like ADR, but if they need help then I can let them know what services I provide as well as other resources on Center.

Photo of Dan Krieger› Larger image
Photo of Dr. Dan Krieger. Credit: NASA
I spent almost 15 years as an Equal Employment Opportunity Specialist and then earned a doctorate in human resources development, which comes in very handy. Between the two, I have a lot of experience and knowledge about people and how they think and feel. Sometimes people think through things too much and are not in touch with their feelings. We have a lot of very bright people here who may try to intellectualize what they are going through and may need some assistance in trying to understand the underlying relationship dynamics.

How important is teamwork or collaboration with others to your being able to do your job?

I am an independent, one-person office. But it is vital that I am able to work with the Directorates, Legal, the Equal Employment Opportunity Office, and the Office of Human Capital Management in coming up with creative solutions. I grew up in Prince George’s County so I am used to a great deal of diversity in people’s experiences and thoughts.

Photo of Dan Krieger with his Wizards memorabilia› Larger image
Photo of Dr. Dan Krieger with his Wizards memorabilia. Credit: NASA

What is the coolest thing you’ve ever done as part of your job at Goddard?

I spent 18 months at Headquarters as the Desk Officer for Latin America and was responsible for NASA’s interface with the Spanish-speaking world. I got a chance to work on several projects with a Goddard connection including the Aquarius project, the Large-Scale Biosphere Atmosphere in Amazonia project, and the aircraft office at Wallops. I got to work with Goddard from a technical rather than an administrative perspective.

What makes Goddard a great place to work?

The incredible mission that we have, the people, and the sense of community make coming to work each day like play for a lot of us.

What lessons or words of wisdom would you pass along to somebody just starting their career at Goddard?

People should take full advantage of all the opportunities here at Goddard. There are amazing resources that everyone can use including training, detail assignments, colloquia, and the like. That way you will get a chance to see more of Goddard than your work environment, you can connect with fascinating people, and perhaps even increase your career options.

Is there something surprising about you, your hobbies, interests, activities outside of work that people do not generally know (like you run ultra marathons or work on a NASCAR pit crew on weekends)?

Something people may not know about me is that I am a rabid Washington Wizards fan and am doing my best to make sure that my kids are too. I am actually on the Wizards Season Ticket Advisory Board, which is an unpaid position. Our group advises the Wizards owner Ted Leonsis and their senior management on how to maximize the fan experience. Often they bounce ideas off of us. They have had the heads of food services, customer service, and others come speak to us and ask us about our experiences and how to improve them. We meet monthly.

Do you have a favorite book, magazine, movie, or TV show?

Don’t tell anybody, but I am a sucker for “Californication.” I’m a big Hank Moody fan. The relationships on the show can be very poignant.

Of Note: Around October 1, 2011, Dan Krieger assumed the additional duties of Diversity and Inclusion Program Manager. See profile of Sharon Wong, former Diversity and Inclusion Program Manager, for details.

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