Knowledge Management

Knowledge Management Resources


KM NASA Discussion Papers
Goddard Learning Principles
Goddard Learning Plan


  • An Interview with Ed Rogers, 6th International Conference on Knowledge Management, University of Hong Kong, December 2009.
    Ed Rogers delivered a keynote address on December 4, 2009 at the 6th International Conference on Knowledge Management, and was interviewed by Michael Liang, Vice Chairman, Knowledge Management Development Center (KMDC), answering questions about the current state of Knowledge Management, its future, as well as its specific implementation within NASA.

  • Ed Rogers, "Avoiding the Pretense of Knowledge Management." Knowledge Management Review. July/August 2007.
    Some mistakes in a KM program are inevitable; after all, nothing is ever perfect. But with rich historical examples to learn from, and some proven insights documented in numerous books and studies, why is it that some of the biggest KM mistakes are repeated time and time again? Here, Dr Ed Rogers draws parallels with current KM practices and the direction given by Nobel Prize-winning economist Freidrich Hayek.

  • Ed Rogers, "Top 10 KM Myths." Knowledge Management Review. May/June 2007.
    In this short article, Ed Rogers counts down his top 10 myths of KM, the actual reality surrounding each myth, and potential solutions for each.

  • Ed Rogers & Richard Day,"Enhancing NASA's Performance as a Learning Organization." ASK Magazine, Issue 22.
    As Knowledge Architect and Director of the Office of Mission Success at Goddard, Ed Rogers and Richard Day explain how the two challenges of integrating knowledge management and creating a learning organization are intertwined and must be addressed together. This is the story of how these twin challenges were addressed at Goddard.


  • Ed Rogers & John Milam, "Pausing for Learning: Applying the After Action Review Process at the NASA Goddard Space Flight Center." IEEE Aerospace Conference Proceedings, March 7-12, 2005.
    This paper describes a pilot project at the NASA Goddard Space Flight Center to adapt and deploy a learning process modeled after the After Action Review process used by the military. A process was established, early lessons observed, and an approach to roll-out developed.

  • Ed Rogers, “Building a Healthy Learning Organization at the NASA Goddard Space Flight Center,” Prepared for presentation at the First International Forum on Integrated System Health Engineering and Management in Aerospace, November 7-10, 2005, Napa, California.
    The Goddard Space Flight Center KM approach seeks to overcome the tendency for large organizations to focus on IT efficiency drivers and instead works towards building an effective learning organization supported by appropriate technology.

    Video Clips on YouTube
  • Future Developments in KM.
  • Challenges of a New CKO.
  • Quantifying the Value of KM Initiatives.
  • When Are Case Studies Not Effective for KM.
  • Best Ways to Transfer Tacit Knowledge.
  • Difference Between Organizational Learning and Knowledge Management.
  • Most Common KM Mistakes

    Videos Nuggets in the NASA Safety & Mission Assurance Library: a collection of short videos featuring Ed Rogers talking about various aspects of Knowledge Management Practices as implemented within NASA (Internal NASA site).

  • Taking Advantage of the Natural Learning Fault Lines with Pause and Learn
  • What is the PaL Process? [Transcript]
  • The Four Basic Principles of the PaL Process
  • When the PaL process is Useful within a Project-Program
  • How the PaL Process Benefits a Project-Program
  • Explaining Knowledge Management to Show its Importance in Mission Success
  • Knowledge Management Needs to Concentrate on managing the People Who Have the Knowledge
  • Measuring the Value of Knowledge Management
  • Three Key Points to Address for a Successful Knowledge Management Solution at NASA
  • The Role of Knowledge Management in NASA Safety and Mission Assurance


  • Ed Rogers, The NASA Learning Organization: How NASA Reapplies Its Knowledge for Mission Success, a presentation for the Sixth International Conference on Knowledge Management held in Hong Kong, December 3-4, 2009.

  • Ed Rogers, Keynote Address: Learning Organisation - putting theory into practice, Australian Bureau of Statistics, October 29, 2011 (Video Recording) For additional information, see full program

  • Barbara Fillip, Mapping to Support Organizational Learning, a presentation for the Third International Conference on Knowledge Management for Space Missions, held in Darmstadt, Germany, June 21-23, 2010.


    Human Exploration & Operations Risk and Knowledge Management
  • Risk Management Case Study: Demonstration of Autonomous Rendez-vous Technology (DART)
  • Lessons Learned: Ares I-X Management Team
  • Process 2.0: Work Process Optimization
  • Risk Management Case Study: Super Lightweight Tank

    APPEL Knowledge Sharing
    The Academy of Program/Project & Engineering Leadership's Knowledge Sharing initiative focuses on gathering and sharing knowledge and wisdom from the best program/project and engineering leaders across the agency. Specific activities include:
    Conferences & Forums
    Masters Forum: Interactive three-day events where project managers and engineers engage, share, and learn from fellow practitioners who are invited to tell stories about their experiences on high-profile projects.

    PM Challenge: PM Challenge includes influential speakers, discussion panels, and networking in program/project management, systems engineering, safety and mission assurance, and team building. Read about more knowledge sharing conferences and forums

    ASK Magazine
    Case Studies
    Knowledge Sharing Resource (Books)

    Video Gallery: Lessons Learned from Seasoned Practitioners
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