Faith Chandler is the Acting Division Director for Strategic Integration within the Office of Chief Technologist of the National Aeronautics and Space Administration (NASA) Headquarters. Prior to this, Faith served as a senior technologist in the NASA Office of the Chief Technologist where she managed the development of the Agency technology-portfolio tracking system, chaired the Agency Nuclear Systems Working Group, developed Agency technology strategic planning and facilitated technology coordination in the areas of science, nuclear systems, humans in extreme environments, space habitats, Environmental Control Life Support Systems (ECLSS), human-radiation protection, Extra-Vehicular Activity (EVA) and ground systems.
Prior to joining the Office of the Chief Technologist, Faith Chandler was the Mishap Investigation Program Manager for the NASA Office of Safety and Mission Assurance (OSMA). In this role, Chandler provided technical guidance and oversight for NASA mishap investigations and developed NASA’s mishap investigation policy, directives, requirements, tools, methodology, website, and training, and chaired the Agency Mishap Investigation Working Group. In the area of Human Reliability, Faith was responsible for the development, coordination, and implementation of an agency-wide Human Reliability Program that focused on human systems integration and error management. While in OSMA, Faith invented the NASA Root Cause Analysis Tool (RCAT) software, which is currently being used to support all major NASA mishap investigations, and has been adopted by more than 45 Agencies and organizations outside of NASA.
Previously, Faith Chandler worked in Boeing’s engineering department as the lead for the Boeing Human Factors team at the Kennedy Space Center (KSC). In this capacity, she served as technical project manager, participated on multiple mishap investigations and provided Boeing training in Management Oversight and Risk Tree (MORT) and other mishap investigation methodologies. As a technical project manager, she conceptualized, established, and implemented the Boeing Space Coast Operations (BSCO) Human Factors Program, leading a cross-functional team to improve human reliability, safety, and efficiency in ground processing activities across BSCO organizations at KSC.
Faith received three patents: one patent for a hand-tool developed for Space Shuttle processing and two patents for software used to analyze process problems (currently being sold by Relex).
Faith Chandler has received many NASA awards including Space Act Awards, Group Achievement Awards, and the Exceptional Achievement Medal for her role in the development of the Human Rating Requirements. Faith Chandler holds a B.A. in Psychology from Purdue University, West Lafayette, Indiana, and an M.S. in Engineering Psychology from Florida Institute of Technology, Melbourne, Florida.