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Sue Mathis Richard
Headquarters, Washington, D.C.                                                     
May 26, 1992
(Phone:  202/453-8364)


RELEASE:  92-72

BROEDLING TO LEAD NEW CONTINUOUS IMPROVEMENT OFFICE


     NASA Administrator Daniel S. Goldin today announced the 
appointment of Laurie A. Broedling as Associate Administrator for 
Continuous Improvement.  She will report directly to the 
Administrator and serve as NASA's primary facilitator of Total 
Quality Management.  Broedling's appointment is effective 
tomorrow.

     "This appointment is an important step in bringing a 
world-class TQM program to NASA," Administrator Goldin said.  
"Laurie Broedling has an outstanding background on facilitating 
TQM and is regarded as an expert in the field."

     Broedling has had extensive experience leading the 
implementation of TQM in federal agencies.  Before joining NASA, 
she served in the Department of Defense as Deputy Under Secretary 
for Total Quality, where she was responsible for overall 
direction of DoD's implementation of total quaility principles 
and practices.  From 1970 to 1989, she was employed by the 
Department of the Navy, where she held numerous managerial posts. 
These included serving as the Secretary of the Navy's TQM 
Technical Advisor, where she created the structure that 
institutionalized implementation of TQM across the entire Navy 
and Marine Corps.

     Broedling also has been a professor at San Diego State 
University and George Washington University, where she taught 
graduate and undergraduate courses in strategic planning, 
organizational behavior and organizational development.  She 
holds a B.A. in psychology from Brown University and an M.A. and 
Ph.D. in industrial-organizational psychology from George 
Washington University.

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