Knowledge Management at Goddard: Lessons Learned
The Office of the Chief Knowledge Officer (OCKO) will establish and maintain an in-house repository for Goddard Space Flight Center (GSFC) Lessons Learned as required by NPR 7120.6. The purpose of this repository is to foster knowledge sharing among GSFC organizations to avoid repeating past mistakes and to utilize positive experiences that improve a design or process. This repository will be populated with lessons from GSFC projects and other GSFC sources and will be viewable by GSFC personnel.
Lessons Learned Committee
The Office of the Chief Knowledge Officer will establish a Lessons Learned Committee comprised of the Lessons Learned Center Data Manager (CDM), the Code 300 Chief Technical Assessments Engineer, the GSFC Chief Knowledge Officer, as well as representatives from Codes 400 and 500. The committee will evaluate each submitted candidate lesson to determine 1) if it warrants inclusion in the local GSFC repository, and 2) whether it should also be included in the NASA Engineering Network (NEN) Lessons Learned Information System. In the latter case, the submitter can then submit it to the NEN Lessons Learned (LLIS) database as described below.
NASA Engineering Network (NEN)
The NEN is a multi-disciplinary set of databases including one for Lessons Learned (LLs) where lessons can be submitted to the LLIS and viewed via various modes including Center wide only. The NEN homepage can be viewed at
https://nen.nasa.gov/web/nen/home where all of the NEN resources are displayed. Existing GSFC LLs can be viewed as a subset of the Agency LLIS at
http://llis.nasa.gov/llis/search/search.jsp by selecting Goddard Space Flight Center from the list of centers.
The submitter may submit a lesson directly to the
Center Data Manager. The CDM coordinates its evaluation with the Lessons Learned Committee (LLC) for possible inclusion in the GSFC Lessons Learned repository and/or the NASA Engineering Network’s (NEN) Lessons Learned Information System (LLIS). If it is selected for inclusion in NEN the submitter will need to submit it via:
Share (Create) a Lesson page.
Alternatively, the submitter may fill out the online form required to directly submit a Lesson Learned to NEN. NEN will route it through the GSFC CDM for concurrence.
