We develop and evaluate various training approaches and products. Our work ranges from issues of pilots' use of cockpit automation, to ground crews' use of de-icing techniques, to dispatchers' use of weather data, to ATC collaborative decision-making. In these and many other domains, our products range from guidance materials for management and decision makers, to training outlines and resources, to web based training modules.
Training in Alertness Management
Fatigue has been a contributing or causal factor in several aviation accidents. Our Fatigue Countermeasures Group has developed a web-based training module designed to convey fatigue and alertness information to a general aviation audience. Assessment of the effectiveness of this training has shown that it promotes increased awareness in pilots who have accessed the web-based module. In particular pilots demonstrate improved knowledge of sleep cycles and circadian rhythms and the importance of napping as a countermeasure.
Decision Research System
We have developed and implemented training modules in team decision-making, situation awareness, attention management, and communication. Using a web based tool we have studied how individual differences in cognitive and affective capacities, training, and experience interact to influence how pilots make decisions. This tool is capable of reproducing simulated decision environments and conducting research using typical laboratory procedures. The system allows researchers to reach participants at remote locations and gather many of the measures typically obtained in the laboratory (e.g., time spent accessing different sources of information, order of access, decisions made, self reports of confidence, and subjective probability estimates). Using these data and additional information gathered from the pilots, the effects of individual differences in temperament, training, and experience on decision strategies, processes, and outcomes are being investigated.